If there is a common theme this week, it's that trust in digital platforms is eroding. Paranoia is growing as the general population realizes just how well technology knows, and can monitor, us. Here are 5 stories this week around this common theme. Read now!
I gave a talk this month about how the role of Brand Content Manager fits into major organizations, uniquely based upon the new demands of the digitalization of brands and their always-on content. In this presentation you'll find a bit of history, the missions of brand content managers, their challenges, and ideas for moving forward effectively.
Facebook gets spanked by Congress, developers have found a way to capture your inner monologue, servers are going to need to get a lot more efficient to reach the technological paradise, and millenial speak is now official - goodby grammar and spelling! All that and more in this week's REFRE5# Digital News.
The true promise of CRM programs is to improve the productivity of sales teams, and this is just as true with e-commerce sales as with offline sales. This guest post from Tenfold outlines how CRM programs have evolved to be the key to unlocking e-commerce sales growth. Read now!
Ever notice that a ton of Instagram Stories are food, drinks, and restaurants? Take this quick poll to help me understand just what portion of Instagram Stories are dedicated to eating.