The 5 Biggest Challenges Facing Brands in 2019

The digital age is challenging brands with shifting landscapes and consumer habits that require constant adaptation and reinvention. Not only are customers driving the change, but the Internet allows every business to see what every other business is doing - and this accelerates how industry norms and best practices proliferate. A new idea is not … Continue reading The 5 Biggest Challenges Facing Brands in 2019

Raising the Bar for Ecommerce: The Omni-Channel Approach to Customer Experience

E-commerce is not limited to online sales. A customer can pass from one sales touchpoint to another. How you react to that can determine whether you win or lose the tidal shift in retail. Read this guest post from my friends at Tenfold!

How Can a CRM Improve Your eCommerce Sales Teams’ Productivity?

The true promise of CRM programs is to improve the productivity of sales teams, and this is just as true with e-commerce sales as with offline sales. This guest post from Tenfold outlines how CRM programs have evolved to be the key to unlocking e-commerce sales growth. Read now!

Should Merchants Accept Bitcoin & Cryptocurrencies for E-Commerce Payments?

The hype around bitcoin and cryptocurrencies is impossible to ignore. But aside from being a spectacularly speculative investment opportunity, should merchants take it serious as a payment method?

The 5 E-commerce Business Models

E-commerce has come a long way. It is no longer a part of a wider business strategy but in many cases it is a business unto itself. The proliferation of new platforms and technology options have given brands and companies 5 primary business models with which to sell online. Each has their own challenges and opportunities. Discover them here.