How Can a CRM Improve Your eCommerce Sales Teams’ Productivity?

using CRM to grow e-commerce sales

The true promise of CRM programs is to improve the productivity of sales teams, and this is just as true with e-commerce sales as with offline sales. This guest post from Tenfold outlines how CRM programs have evolved to be the key to unlocking e-commerce sales growth. Read now!

How AI, Machine Learning and Automation will Impact Business in 2018 and Beyond

use of AI for marketing and CRM

The most powerful force driving the evolution of technology is artificial intelligence and its motor: machine learning. How will this affect business? In nearly every possible way, from automation to marketing personalization to data crunching and operations.

Social CRM: What You Need To Know

Once upon a time, people had a thing called landlines. A landline was an extension of the telegraph, made audible by Alexander Graham Bell into a device we now know as the telephone. Before telephones were used to send bazillions of messages per day and swiping right on attractive mates, they were used to call … Continue reading Social CRM: What You Need To Know